The Spreadsheet for ServiceNow
A powerful, familiar spreadsheet engine built natively for ServiceNow.
Try instantly →| Incident | Priority | Assignment Group | State | Age (Days) | |
| 1 | INC0012345 | High | Network Support | In Progress | 2 |
| 2 | INC0012346 | Critical | Database Team | Assigned | 0.5 |
| 3 | INC0012347 | Medium | Desktop Support | Resolved | 5 |
| 4 | INC0012348 | Low | Application Team | New | 1 |
Perfect for You
Designed for IT professionals, service desk agents, and operations teams who manage incidents, changes, assets, and workflows daily.
Easy data entry
Fast keyboard-driven workflows directly inside ServiceNow—no exports, no external tools.
Scrappy analytics
Quick ticket breakdowns, SLA analysis, asset reporting, and operational metrics without leaving your instance.
Fast, 1-click launch
Instantly open spreadsheet-powered workflows from any ServiceNow list view, form, or dashboard.
And Your Team
Enterprise-grade governance, security, and operational consistency built for ITSM at scale.
Secure
Data stays inside your ServiceNow instance (no exfiltration, no external spreadsheets, no permission drift).
Governable
Centrally-managed templates enforce structure across incident management, change control, asset tracking, and service delivery.
Easy admin
No separate platform to manage—SheetRocks uses native ServiceNow roles, ACLs, and authentication.
Why SheetRocks?
A fast, flexible, familiar spreadsheet to upgrade your ServiceNow workflows.
Bulk Updates Beyond List Edit Limits
ServiceNow's list view bulk editing is limited to specific fields with no formula support. SheetRocks lets you edit up to 10k records with formula-based updates using lookups for reassignments and conditional logic for categorization across any fields—no update sets required.
Cross-Table Analysis Without Constraints
ServiceNow reports are constrained by table relationships and rigid data models. SheetRocks linked sheets let you join data across 20+ tables with VLOOKUP, FILTER, and array formulas—analyze incidents, CIs, changes, and users together without complex report relationships.
CMDB Cleanup with Formula Power
Maintaining CMDB accuracy requires duplicate detection, data standardization, and enrichment at scale. SheetRocks provides 150+ spreadsheet functions for fuzzy matching (COUNTIF), standardization (PROPER, TRIM), and calculated fields without complex scripts or update sets.
Skip Import Sets Entirely
Import sets require strict formatting, manual field mapping, and transform scripts. SheetRocks eliminates imports with 100% CSV compatibility—work directly with live ServiceNow data, get instant validation, and sync changes instantly without transformation maps.
Conflict Detection Before Sync
Update sets can break relationships and overwrite critical data without warning. SheetRocks detects possible conflicts and provides pre-submission reports—review all changes, catch errors before they affect production, and sync with zero data loss.
Instant Analytics Across Your Instance
ServiceNow reports can be slow to generate for large datasets. SheetRocks formulas calculate instantly across your entire instance—MTTR analysis, SLA compliance metrics, and CI health scores compute in 100ms with sub-second recalculation on changes.
Pricing
Standard
$30 / user / month
- Free 30-day trial
- Unlimited usage
- Unlimited templates
- Install via the ServiceNow Store
Premium
Let's Talk
- Tailored onboarding
- Enterprise-grade support
- Guidance for large-scale ITSM, ITOM, or multi-instance deployments
- Contact [email protected]
Frequently Asked Questions
Is SheetRocks for ServiceNow Secure?
Yes. Data remains within your ServiceNow instance. No external sync, no exfiltration, no shadow IT. SheetRocks honors native ACLs, roles, and authentication automatically.
What Functions Are Supported?
Hundreds—documented inside the in-app help center. Coverage includes: Logic, Text manipulation, Data shaping & cleaning, Finance, Array operations, and SheetRocks-specific utilities.
How Does Syncing Work?
Two sheet types: Standard Sheets—behave like classic spreadsheet tabs, and Linked Sheets—backed by ServiceNow queries with controlled constraints. A sync operation pushes updates, handles conflicts cleanly, and pulls fresh ServiceNow data.
Backed by Top Investors
Interested? Reach Out
Share your information and the team will follow up within 2 business days.